Agilis Search is working with a well-established and evolving company in Sudbury that is looking to hire an IT and Systems Administrator on a permanent basis.This is a varied, hands-on role where you will support and maintain the company''s IT systems, hardware, software and networks. You will also help develop and improve internal databases, automation tools and business reports to make processes more efficient.The exciting part? This company genuinely invests in its people. If you have experience in some of the key areas but are looking to grow, they will provide comprehensive training and development to help you build your skills. It''s a great opportunity for someone who wants to learn, take on new challenges and develop their career in IT.What you will do Look after the company''s IT systems including servers, PCs, networks, software, and phones.Keep databases secure, reliable, and available at all times.Make sure backups are completed and data is protected.Fix hardware and software problems and escalate to third parties when needed.Set up and manage user accounts, permissions, and security settings.Support staff by responding to IT helpdesk tickets.Troubleshoot issues with ERP and PLM systems.Build and improve internal applications, databases, and automation tools.Create and maintain reports, dashboards, and business data outputs.Keep IT documentation up to date and work closely with the team to improve processes.About You It''s all about your attitude! You will need a