Overview

JOB TITLE:

Business Support ExecutiveLOCATION:

HeathrowREPORTING TO:

General ManagerWORKING HOURS:

40 hours per weekSALARY:

£15.52 per hourIf you require any additional support or adjustments during the recruitment process, please contact our Recruitment Department at recruitment@abm.com. We’re here to help.Role overview and purpose

ABM UK is seeking a dedicated and detail-oriented Business Support Executive to provide administrative support and enhance operational efficiency within our organization. The ideal candidate will contribute to the success of our daily operations by providing comprehensive support across various business functions.Key responsibilities

Planning all Cabin cleaning crews on a weekly basis to ensure correct resource coverage every dayAllocate and process staff holiday in line with operational needsAuthorise working hours to ensure staff are paid correctlyPlan and cover training to ensure complianceCommunicate and engage with all staffArrange overtime where required and other tasksResponsible for ensuring all staff trackers are fully up to dateLog and track sickness and absence and feedback reports to the operations managers with staff detailsCollaborate with other support function departments, training, HR, planning, payrollAttend meetings and write notes to be shared with the teamLead and deliver new starter onboarding including ordering uniform and issuing lockersCarry out welcome sessions with all new starters to ensure they are trained on processes and rostering systemsSupport the operation with any requests to achieve business SLAsActively seeks opportunities to work with the teams on board aircraftsRequired skills and experience

Good interpersonal skillsExcellent organisational and communication skillsA people focused outlookA positive, self-motivated character and an ability to work as part of a teamExperience in dealing with written / verbal complaints is essential, including the extraction and identification of issues and required outcomes in order to provide suitable written responses and resolutionsExperience of using Microsoft Word and Outlook and ExcelExcellent literary skills and customer service skillsExcellent command of English language (minimum B2 Level English requirement)Excellent attention to detailBenefits

24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own homeMental Health support and Life Event CounselingGet Fit ProgrammeFinancial and legal supportCycle to work schemeAccess Perks at Work, our innovative employee app where you can find:Perks: discounts, gift cards, cashback, and exclusive offersLife: resources on topics ranging from family and life to health, money and workSupport: Online chat or telephone service for urgent support in a crisisFor more information about ABM’s benefits, please visit the careers page.About us

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical and lighting, energy solutions, HVAC and mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.ABM is committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

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