French Customer and Client Service Support 25,300Monday - Friday between 8am - 6pm Full timeEdinburghAre you a talented customer service advisor looking for a new opportunity? This global client is a market leader, we offer an opportunity to springboard your career. You will also receive direct one to one training and lots of opportunity to grow. As a customer service representative you will join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered.Duties and Responsibilities:Help manage current customer accounts.Handle inbound and outbound phone calls.Maintain relationships with carriers and customers.Provide exceptional customer service to customers and carriers.Solve customer and carrier problems and help resolve issues.Provide shipment quotes for customers and set up shipments as required by customers.Excellent multitasking skills within their work space as well as computer software programs.Be a professional representative of our company that other employees look up to.Job Requirements:High quality written and verbal communication skillsAbility to adapt to changes in the work environmentAccurate and able to produce quality workDependabilityProblem solverAbility to work in teams and open to others viewsShow respect toward others with cultural differencesQuality decision makingSearch is an equal opportuniti