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Permanent

Customer Involvement Partner

Manchester
money-bag 34796.00-34796.00 Annual
3109806058
Posted 2 days ago

Customer Involvement PartnerLocation: Head Office - DidsburySalary: £34,796The Customer Involvement Partner plays a major role in the development and implementation of our clients'' Customer Experience strategy and our focus on customer driven services. The role involves ensuring that our clients customers have the best opportunities to influence policy and service delivery decisions at a level that suits them from digital engagement to customer events. You will actively promote and demonstrate the benefits of customer involvement to all colleagues, customers and stakeholders.Our client is a profit for purpose and social purpose business. Our customers and colleagues live and work across a variety of regions from the Fylde Coast to Cheshire and across to Sheffield. No two days are ever the same, and if you enjoy getting to know customers and working closely with other colleagues and partners, then we think this is the role for you. What you''ll be doingTo lead and deliver bespoke engagement activities, working with colleagues offering advice, guidance and leadership to ensure the customer voice is at the heart of service development, design and improvementsTo champion ensure the customer voice is captured, is representative and is used to shape servicesSupport our Customer Committee with their monitoring and the challenging of our performance. Provide support when required through recruitment, induction and sharing project outcomesWorking with our colleagues in our Independen

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