Funeral Administrator - Permanent RoleLocation: Kensal Green Cemetery and West London Crematorium, Harrow Road, London W10Reports to: Deputy ManagerType: Full-time, PermanentMust have: Full UK Driver''s LicenseAbout the RoleJoin a dedicated team supporting cremation and burial services with compassion and professionalism. You''ll be the first point of contact for families, funeral directors, and visitors, ensuring smooth, respectful services and accurate administration.Key ResponsibilitiesGreet and escort funeral corteges; liaise with funeral directors and familiesHandle reception duties, phone calls, emails, and visitor enquiriesManage cremation and burial paperwork, ensuring legal complianceAssist with grave and memorial selectionsProcess payments and maintain accurate recordsSupport chapel services when needed, including music and setupHandle ashes in line with family wishes and proceduresDrive company vehicles across the site as requiredWhat You''ll NeedStrong communication and empathy skillsAttention to detail and ability to manage sensitive situationsComfortable working with the bereaved and in funeral settingsIT literacy and willingness to learn internal systemsFull UK Driver''s License is essentialAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK and Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate