LEAD CONTENT DESIGNER NATIONAL PUBLIC HEALTH DIGITAL SERVICESBrio Digital Public Sector DigitalROLE AT A GLANCEClient: National health bodyRole: Lead Content DesignerDay rate: 630 to 640 per dayIR35 status: Inside IR35Contract end: 31 March 2027Start: ASAPLocation: Hybrid, Leeds office 1 to 2 days per month, otherwise remoteSecurity: BPSSABOUT THE ROLEOur client runs high-volume, public-facing digital services that allow millions of people across England to book, change and cancel health appointments online. Clear content has a direct effect on take-up, call-centre demand and public trust.You will lead content across two connected product teams: one covering how people check eligibility and book appointments, and one covering how they view, change or cancel appointments they have already made. You will make sure the end-to-end journey is consistent, accessible and easy to understand.You will own the content approach for both teams, set standards and work hands-on on complex journeys. You will work closely with user researchers, interaction designers, product managers, clinical colleagues and policy teams, and act as the senior content voice in design decisions and service assessments.KEY RESPONSIBILITIESContent leadership- Set and maintain content strategy and standards across both services.- Make sure content follows the client''s design system and style guide, and contribute new patterns where gaps exist.- Review and quality-assure content produced by other designers and ..... full job details .....