Job Title: Account Manager (Hard FM)Location: Midlands (with UK travel)Salary: £70,000 - £75,000 + £5k Car Allowance + Bonus + BenefitsContract: Full-time, Permanent Role PurposeWe are recruiting an experienced Account Manager to lead a multi-site Hard FM contract.This is a senior leadership role with full PandL ownership of a £3-4m contract. The contract requires stabilisation, improved reporting, strengthened compliance and long-term growth. The Account Manager will operate as the senior escalation point across multiple UK sites and drive operational and commercial performance. Key Responsibilities Full PandL ownership and financial accountability.Lead Hard FM delivery including PPM, reactive maintenance, MandE compliance and small works.Ensure statutory compliance, governance and HandS standards are met.Act as senior escalation point across sites.Manage and develop site teams.Drive operational improvement, reporting accuracy and service performance.Build strong client relationships within a demanding public-sector framework.Identify opportunities for contract growth and service development.Work collaboratively with a central projects team delivering capital works. Key Requirements Proven experience as an Account Manager or Senior FM Leader within Hard FM.Background within an FM provider.Experience managing PandL and commercial performance.Strong compliance and HandS knowledge within regulated environments.Comfortable operating within life sciences, laboratory or manufactu