We are looking for a highly organized Temporary Planner to join our busy repairs team. In this role, you aren''t just booking appointments; you are the vital link between our residents and our tradespeople. You''ll be responsible for ensuring our tenants receive high-quality service by getting the right engineer to the right job at the right time.Key ResponsibilitiesScheduling: Manage and optimize the daily diaries for a team of multi-trade operatives (Plumbers, Electricians, Carpenters).Customer Excellence: Act as the first point of contact for residents, handling repair requests with empathy and efficiency.Workforce Coordination: Track job progress in real-time, re-routing operatives to handle emergencies or overrunning jobs.Admin and Data: Ensure the internal CRM/housing management system is updated accurately to maintain a clear audit trail.Problem Solving: Tackle "no-access" issues or parts delays on the fly to minimize downtime.What We''re Looking ForExperience: Previous experience in a scheduling or planning role is essential. If you''ve worked in Social Housing or Facilities Management, even better.Tech Savvy: Comfortable using scheduling software (e.g., DRS, Opti-time, Northgate, or Orchard).The "Human" Touch: Strong communication skills-you can talk to anyone, from a frustrated tenant to a busy site foreman.Resilience: The ability to stay calm when the "emergency" calls start rolling in at 4:30 PM on a Friday. Randstad CPE values diversity and promotes equality. No