We are excited to offer a fantastic opportunity for a Principal Operations Manager to join our dynamic Kent account. This role will be based on site at our Aylesford Depot (ME20 7BU). This role is on a fixed-term contract until May 2026.In this role, you will support our Kent account by overseeing financial performance, ensuring efficiency and profitability while aligning the business plan with contract strategies. You will manage budgets, resources, and safety standards to ensure service excellence. Additionally, you will foster strong client and supplier relationships, supporting a customer-centric culture. Your contribution will significantly impact creating a positive environment and professional growth opportunities for employees, and support the account by ensuring effective management of operations and resources, thereby enhancing service delivery and meeting council objectives.What You''ll Do:• Develop and manage the contract business plan, ensuring alignment with the contract strategy and performance targets.• Oversee financial performance, including managing the PandL, balance sheet, and cash flow, while driving efficiency and profitability.• Lead and monitor budgets and forecasts, ensuring challenging yet achievable targets, and conduct regular site visits for performance reviews.• Ensure service excellence by managing resources effectively, including employees, fleet, suppliers, and subcontractors, and ensuring compliance with safety standards.• Foster strong clie