Temporary Customer Services Advisor Ipswich Free Parking IMMEDIATE START Your new company This is a new and exciting job joining a call centre environment for my Ipswich-based client.Your new role This is a newly created Temporary Customer Services Advisor with an immediate start and an expected duration through to June 2025. You will be joining an experienced team; your duties will be varied and include:Providing customers with prompt, effective and courteous front-line service.Working as part of the primary team who answers switchboard calls.Data processing into the CRM system, responding to complex enquiries.Ensuring that customers are provided with relevant information and agree to further follow-up actions.What you''ll need to succeed To succeed in this temporary Customer Services Advisor job, you will require:Knowledge of MS Outlook, the Internet or similar softwareExperience working in a customer-facing environment.The ability to find research and extract information.Proven experience in research and problem-solvingGood level of communication skills, both written and verbalA confident, approachable manner with the ability to communicate with a range of people.Able to deal effectively with difficult/emotional customers in potentially stressful situations and with sensitive and confidential information.What you''ll get in return In return, you will receive: An immediate start (expected duration through to June 2025)Hourly rate £15.54 including holiday paySubsidised park