Quality and Operational Support CoordinatorLocation: Newcastle upon Tyne Contract: Initial 6-month contractAbout the OpportunityDo you have strong administrative, organisational and attention-to-detail skills, with an interest in quality, governance and operational processes?Our client is looking for a Quality and Operational Support Coordinator to support the Quality Management System Manager within an operation delivering services to a major UK High Street Bank.This is an excellent opportunity for someone with experience in administration, operational support, quality assurance or governance who enjoys working with structured processes, maintaining accurate documentation and supporting continuous improvement.You will play an important role in maintaining the operation''s Quality Management System (QMS), supporting internal audits, monitoring governance activities and ensuring records, reports and actions are accurately maintained.Key ResponsibilitiesSupport the maintenance of the Quality Management System (QMS), including associated documentation and records.Maintain controlled documents, procedures, governance logs and review schedules.Carry out or support scheduled internal audits using established processes and templates.Complete governance and operational control checks, accurately recording outcomes.Gather and review supporting evidence, identifying gaps, inconsistencies or exceptions and escalating where appropriate.Record and monitor audit findings, corrective ..... full job details .....