Assistant Sales / Customer Advisor (Insurance) What you''ll be doing Using leads provided, you will engage with personal lines customers throughout NI / GB in order to promote and sell our non-standard home and car insurance product as well as assisting / supporting customers with any related queries and re any changes / amendments required in relation to their policy Role Purpose Using the leads generated, to outbound call clients, selling and cross selling the non- standard home and car product and any other relevant personal lines insurance products within company set sales targets (individual and overall branch/company target) To provide the highest standards of customer care, service, and client retention. To give advice to customers, explain why a particular product or provider would best meet the demands and needs of the customer, and give recommendations tailored to the customer''s requirements. To always ensure best practice in line current legal and regulatory requirements Your responsibilities Achieving personal monthly targets whilst maintaining the correct standards of work and quality and as required by the Financial Conduct Authority (our regulator). Be a role model for the Company, by always presenting a professional image. Adhering to regulations and requirements of the Financial Conduct Authority (our regulator). Providing expert and prompt advice to new and existing customers regarding their insurance needs, e.g., handling adjustments, renewals ..... full job details .....