Job Title: Special Servicing Team LeaderLocation: Hertfordshire Salary: Up to 55,000 Hours: Monday to Friday 9 am to 5.30 pm Benefits: Contributory Pension SchemePrivate Medical HealthcareLife AssuranceDental PlanFree eye testsAnnual leave purchase schemeSocial eventsRefreshments25 days annual leave with bank and public holidays on topPerk boxSuperb development opportunitiesAbout the position of Special Servicing Team Leader:We''re seeking a Special Servicing Team Leader with a background in primary or special servicing for a specialist lender offering Bridging, Buy to Let, Second Charges, and Residential Mortgage Lending.In this role, you''ll be responsible for leading and motivating your team, setting objectives, and optimizing efficiency while managing resources effectively. You''ll play a crucial role in driving positive change, resolving challenges, and delivering high-quality results within time and cost constraints.Responsibilities for the role of Special Servicing Team Leader:Foster a high-performing team culture, ensuring excellent customer service.Oversee and develop the Special Servicing Team to efficiently manage loans.Lead operational projects and drive continuous process improvements.Ensure compliance and operational risks are well-documented and controlled.Provide accurate management information to track performance.Manage recruitment, training, and performance to maintain appropriate staffing levels.Ensure staff training is up to date and properly recorded.