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Permanent

IT Field Service Support Engineer

Antrim
money-bag 30000.00-30000.00 Annual
2991118506
Posted Today

IT Field Service Support Engineer (Northern Ireland)Belfast - remote with travel required £30,000 - £33,000 + car allowance + perm benefits (12 month FTC)A leading charity origination is currently recruiting for an IT Field Service Support Engineer who will work in a tech transformation programme, alongside providing local issue resolution, support, advice and guidance for Northern Ireland. One of your main responsibilities will be to analyse, troubleshoot and fix first- and second-line technical support for all technology-related infrastructure, architecture, software and supporting our end-users across the country. Key ResponsibilitiesIT For Service Users support1:1 support as well as any general IT support requiring a service visit after initial support or triage from our ServiceDesk.Printer support (ordering andamp; moving MFD''s, configuration and support)Telephony andamp; Communication platform Support (office landlines, broadband telephone lines and telephone systems, SIP and VOIP guidance)Service mobilisations, opening, closing, moving offices and changes to internal layout of offices.Corporate andamp; Guest networks and Wi-Fi (installation, configuration and support)SkillsWorking knowledge of Microsoft Active Directory and Group PoliciesWorking knowledge of Ticketing Systems and Asset ManagementWorking knowledge of Microsoft Office 365Understanding of telephony technologies/terminologies would be advantageous (eg SIP, VOIP PSTN)Experience in installation of network a

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