About the jobJob summaryDiscover a career in your hands at HMRC. Whether you''re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it''s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.A Head of Business Relationship Manager leads engagement with directorate groups, other senior leaders, and service owners to ensure their complex needs are understood, prioritised, and incorporated into directorate plans. They ensure that progress is communicated throughout the early stages of the end-to-end Change Lifecycle process. They are responsible for ensuring that strategic change initiatives and services are met and communicated to wider stakeholders. Fostering relationships with senior service owners to support their business customers with their key challenges to drive real business value. A Head of Business Relationship Manager will lead and orchestrate the BRM squads to support their customers, ensuring that changing business demands are effectively met and that resources can flex across squads to support. They make a positive impact on the business through aligning with senior managers and business strategy, increased efficiency, and improved communication (through better understanding of customer needs and championing departmental commitment to continual improvement). They help to orchestrate requirements ..... full job details .....