Planner Location: Cheam Salary: Starting salary is GBP29,724 Hours: 8am - 5.30pm, Monday - Friday. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an experienced Planner to join their ever-expanding team. Responsibilities of the Planner: Effectively planning engineers work Take ownership of your engineers'' daily workload Inbound calls from the engineers on the dedicated Engineer Line Monitor engineers are ready for work and dispatch unallocated works Check previous day has no outstanding works Ensure all works are planned and completed within the contracts SLA Managing the Action Lists that Planners are responsible for Scheduling appointments with customers Proactively work towards the reduction of incoming complaints In the event of absence, manage and monitor any changes to works scheduled Keeping customers informed and updated Support all team members in all tasks Ensure all daily tasks are completed Requirements of the Planner: Excellent communication skills, both written and verbal on all levels Ability and willingness to step up to cover next level tasks Proactive approach Innovative whilst working within agreed structure Flexible and ability to adapt to change Committed to delivering exceptional service delivery both internal and external Maintain an efficient, professional and team focussed attitude at all times Trustworthy and able to promote a confidential environment Customer focussed A