Service Charge Specialist Hybrid Manchester £32193 per annum Monday to Friday 9am t0 5pm As a Service Charge Specialist, you will play a pivotal role in managing service charges across our housing portfolio. You will be responsible for ensuring that service charges are correctly calculated, communicated, and collected from residents in compliance with the relevant regulations. You will work closely with our finance, property management, and customer service teams to provide a comprehensive service to our residents. This housing assocication Great benefits package including 28 days holiday from day one increasing to 31 Key Responsibilities:Service Charge Management: Manage the accurate calculation and billing of service charges for tenants, ensuring compliance with lease agreements and legal requirements.Section 20 Consultations: Lead the consultation process for major works under Section 20 of the Landlord and Tenant Act 1985, including issuing notices, gathering estimates, and obtaining tenant feedback. Prepare and issue Section 20 notices for works or long-term agreements, ensuring deadlines and legislative requirements are met.Financial Reporting: Provide clear and accurate financial reports, including reconciliations and forecasts, to help track and manage service charge income and expenditure.Customer Support: Address and resolve tenant queries related to service charges, ensuring that tenants are informed and have a clear understanding of their financial obligations.