Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service at our soon to be brand new Clapham clinic! As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job Requirements Proven experience in a Practice Manager role within a veterinary setting (desired) Strong leadership and team management skills Excellent communication and interpersonal abilities Proficiency in using veterinary practice management software (driven to learn) Ability to handle multiple tasks and prioritise effectively Strong problem-solving skills and attention to detail Commitment to delivering high-quality care and customer service Responsibilites Oversee the daily operations of the veterinary clinic Manage and support clinical and administrative staff Ensure compliance with all veterinary regulations and standards Implement and maintain efficient workflows and procedures Monitor financial performance and manage budgets Coordinate with veterinary professionals to optimise patient care Handle client inquiries, complaints, and feedback Maintain inventory and order supplies as needed Foster a positive and collaborative work environment Why join Creature Comforts Working in a beautiful clinic, alongside highly skilled veterinary professionals B