Head of Service Management - SRE - McGregor Boyall

Join to apply for the

Head of Service Management - SRE - McGregor Boyall

role at

Jobs via eFinancialCareersHead of Service Management - SRE - McGregor Boyall

2 days ago Be among the first 25 applicantsJoin to apply for the

Head of Service Management - SRE - McGregor Boyall

role at

Jobs via eFinancialCareersHead of Service Management- SRE, DevOps, Cloud, Infrastructure tooling

A leading provider of Global Financial Services is seeking a proven and reliable Head of Service Management to help shape, support, and strengthen the wider business function.

The role:

We are seeking a strategic, execution-focused leader to serve as the Head of Service Management for the CTO operations, reporting to the Global Head of Service Management.

This individual will be responsible for embedding global service management practices across all CTO-owned platforms and services-ensuring high reliability, operational rigor, and alignment to enterprise service standards.

Key Responsibilities

Lead Service Management for the CTO OrganizationOwn service management execution across the CTO portfolio, including infrastructure, developer and data platforms, CI/CD tooling, and enabling technologies.Drive adoption of global service management practices, ensuring CTO services are governed by enterprise standards for incident, problem, change, and service level management.Serve as the CTO''s point of accountability for operational service quality, performance, and recovery.

Skills required:

Proven experience in Technology Operations, Service Management, or SRE, preferably within infrastructure or developer tooling environments.Proven ability to operationalize global service management frameworks across engineering teams.Deep understanding of ITSM processes, including incident, problem, change, CMDB, and service level management.Strong experience partnering with Product Management and Platform Engineering in fast-moving, digitally focused organizations.Technically fluent across infrastructure, cloud-native services, CI/CD, and observability tooling.Experience in regulated industries or high-availability, business-critical technology environments is a plus.

Head of Service Management- SRE, DevOps, Cloud, Infrastructure tooling

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Seniority level

Seniority level ExecutiveEmployment type

Employment type Full-timeJob function

Job function Management and ManufacturingReferrals increase your chances of interviewing at Jobs via eFinancialCareers by 2xGet notified about new Head of Service Management jobs in

Sheffield, England, United Kingdom .Rotherham, England, United Kingdom 2 weeks agoAlfreton, England, United Kingdom 2 weeks agoBarnsley, England, United Kingdom 2 weeks agoDeputy Head of Management Information Systems

Matlock Bath, England, United Kingdom 2 days agoWakefield, England, United Kingdom 4 weeks agoHead of IT - Hands-On - Infrastructure - 3rd/4th Line Engineer

Sheffield, England, United Kingdom 1 week agoShirebrook, England, United Kingdom 5 days agoSheffield, England, United Kingdom 3 days agoChesterfield, England, United Kingdom 5 days agoChesterfield, England, United Kingdom 4 days agoUpton, England, United Kingdom 4 days agoSheffield, England, United Kingdom 3 weeks agoShirebrook, England, United Kingdom 3 months agoSheffield, England, United Kingdom 5 days agoSouth Normanton, England, United Kingdom 2 weeks agoDoncaster, England, United Kingdom 2 weeks agoHead of Nursery (Nursery Manager) Worksop

Worksop, England, United Kingdom £31,000 - £37,542 1 month agoSpeech and Language Therapist- Critical Care and Acute Patients

Doncaster, England, United Kingdom 1 week agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr