ETG is on the lookout for a strategic and experienced Fractional Account Director to enhance our client relations and drive growth initiatives. In this pivotal role, you will be responsible for overseeing key accounts, shaping strategic direction, and ensuring client satisfaction. You will utilize your expertise to identify opportunities for account expansion, develop tailored solutions, and lead a team dedicated to executing client strategies effectively. This is an excellent opportunity for a results-oriented professional who thrives in a dynamic environment and is passionate about nurturing long-term client partnerships. If you are driven to make a real impact and have a proven history of account management success, we would love to have you on board!

Responsibilities

Manage and nurture relationships with existing key accounts to secure long-term partnershipsDevelop and implement account strategies to promote sustainable business growthLead collaborative efforts between internal teams to deliver high-quality service and address client needsAnalyze account performance and market trends to make informed strategic decisionsMentor and guide team members to enhance their skills and performanceCommunicate effectively with clients to articulate value and address inquiries or concerns

Requirements

Proven experience in account management, preferably in a fractional or consulting roleStrong leadership and team management skillsExceptional communication and negotiation abilitiesDemonstrated track record of successfully growing client accountsAbility to think strategically and make data-driven decisionsFamiliarity with CRM systems and account management tools

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