Digital IT Trainer Location: Central London - Hybrid with occasional travel Salary: £32,000 - £35,000 Contract: Full-time, PermanentAn established organisation is looking for an experienced Digital IT Trainer to take ownership of internal software training and digital capability development across the business. This role will lead the design and delivery of practical, engaging learning solutions that improve productivity, strengthen data handling standards, and support the rollout of new technologies. You will play a key role in increasing digital confidence across teams and embedding consistent ways of working. What You''ll Be DoingAssess digital capability across departments and identify priority development areasDesign and build engaging learning materials (interactive guides, videos, E-learning modules, workshops and reference content)Deliver training through a mix of classroom sessions, virtual workshops and one-to-one coachingLead software adoption initiatives during system upgrades and new platform rolloutsSupport users with practical "how-to" guidance and post-training follow-upTrack and report on training effectiveness, engagement and measurable impactMaintain training records and ensure documentation remains up to dateContribute to wider digital improvement initiatives across the organisation Areas of FocusMicrosoft 365 suite (Word, Excel, Outlook, PowerPoint, Teams, SharePoint)CRM platforms and structured data managementInformation security awareness and data prote