Our client, a growing business within the retail industry, based in Cheltenham, has an exciting new opportunity for a Customer Service Advisor to join their team on a full-time, permanent basis due to business growth. If you re looking for a fast-paced role where you can use your customer service skills, this position is for you!The successful Customer Service Advisor should have: Previous retail or customer service experiencePrevious experience within a call centre is desirable but not essentialStrong communication skills across phone, email, and live chatConfidence when speaking with customers and suppliersExcellent attention to detail and organisational skillsAble to work in a fast-paced environmentA proactive and professional approach to problem-solving In this role, the Customer Service Advisor will be responsible for: Handling customer queries via phone, email, and live chat in a timely mannerProviding advice on orders, product availability, and bespoke optionsChasing suppliers and updating customers on order progress and delivery timesManaging customer complaints professionally and efficientlySupporting sales opportunities and carrying out general administrative duties Our client is offering the successful Customer Service Advisor a salary in the region of £25,500 plus benefits including company pension, employee discount, company events, onsite parking, and annual leave.If you are a motivated customer service professional looking for a new opportunity in a supportive