Reception/Admin Assistant - Nuneaton Be the welcoming face in a progressive healthcare team! Your new company A progressive healthcare organisation in the Midlands is driving innovation across general practice, supporting over 50 sites and nearly half a million patients. With a strong focus on clinical service delivery, education, and system improvement, it empowers local teams to deliver high-quality, accessible care. The company is GP-led, community-rooted, and committed to strengthening primary care for a more resilient NHS.Your new role Join a supportive healthcare team providing front-line services to patients across Nuneaton. In this role, you''ll be the first point of contact for visitors and callers, helping coordinate appointments, maintain systems, and assist the wider team with day-to-day operations.Key ResponsibilitiesWelcome patients and visitors with professionalism and warmth.Answer calls, respond to general enquiries, and triage appropriatelyManage appointments and update patient informationAssist with registrations, surveys, and front desk operationsProvide administrative support including data entry and document handlingMaintain security and stock in reception areasSupport clinical and management teams with coordination and trainingContribute to service improvement and team developmentThis is a hands-on role where your attention to detail and people-first attitude help create a smooth, positive experience for everyone entering the practice.What you''ll need