If you''re seeking a role where you can really make a difference and support vulnerable people then we have the perfect opportunity for you. You''ll receive excellent training from the Trainer who said "It''s genuinely a Great place to work" and a Recruiting Manager who said they "like making a difference and supporting people with the process as well as seeing people grow in their careers". The company you''ll be working for have incredible Company values, visions and goals. They also believe in each individual employee being valued and encouraged to develop their career within this company. Job Title: Helpline AdvisorLocation: Dover, KentHybrid working: This position will be office based during your probationary period of 6 months. Hybrid working pattern is available, which is reviewed on an individual basis, 4 days working from home, 1 day in the office.Duration: 9 month FTC initially, the role is then made permanent for successful candidates.Start date: February 2026Salary: 25,710 rising to 28,670 after completing a 6 month probationary periodBenefits: 25 days Annual leave + 8 Bank holidays Free parking8% Employer pension contributionFlexibility and work life balanceEnhanced family friendly provisionsAdditional holiday entitlementsPerkbox benefitsNon-contributory pension schemeHours: Rotational between the hours of Monday - Friday 8am-8pm, 35 hours a week. No weekends or Bank holidays. Your team: You will work as part of a vibrant and committed team which is expanding in