Our client, a successful and growing building professional, is looking for a highly organised Office Administrator to play a key role in driving operational efficiency and supporting business growth. This is not a traditional admin role. You ll take ownership of office operations, implement systems and processes, and work closely with the Director to improve performance, customer experience, and commercial outcomes. Ideal for someone who enjoys responsibility, structure, and making a measurable impact. Key Responsibilities Manage day-to-day office operations and customer communication Coordinate job files, schedules, trade teams and site logistics Implement and improve systems, processes and training programmes Support accounts administration, invoicing and reporting (KPIs, leads, conversions) Oversee compliance, Health and Safety updates and documentation Support recruitment of trades and workforce coordination Manage materials ordering, fleet administration and supplier liaison Assist the Director with operational strategy and business growth initiatives What We re Looking For Strong organisational and operational management skills Confident communicator with excellent customer service approach Experience improving systems, processes or workflows Commercial awareness and proactive mindset Ability to manage multiple priorities in a fast-paced environment Construction or trade industry experience desirable Why Apply? High-impact role with real responsibility Opportunity