Loss Adjuster - Salary £34,000 - £52,000 (dependent on skills, experience, and location) Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you love visiting customers? In this role, you''ll collaborate with our Home Project Manager team to gather crucial site information, assess liability, and create detailed work scopes. If you''re a desk-based adjuster this could be the next step in your career! If it sounds someone like you, we would love to hear from you! A bit about the job: Your responsibilities include providing a customer-focused and cost-effective service by visiting household claims customers. In collaboration with the Home Project Manager team, it''s essential to gather and provide site information to manage claims to completion. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends. Skills and experience we''re looking for: Exceptional empathy and communication skills: adept at ga