Sales Executive

Woking

-24,000 per annum rising to -25,000 per annum after probation

Our client is seeking a Sales Executive to join their busy, customer-focused sales team, supporting an established customer base, managing incoming enquiries, and developing strong customer relationships while delivering exceptional service and identifying sales opportunities.

Key Responsibilities

• Manage a high volume of inbound telephone calls and email enquiries, responding promptly and professionally to customer questions.
• Build and maintain strong relationships with existing customers, ensuring excellent ongoing service and encouraging repeat business.
• Identify opportunities to generate additional sales, promote relevant products, and maximise opportunities across the existing customer base.
• Welcome and assist customers and interior design professionals visiting the showroom, providing product guidance, and helping them find suitable solutions.
• Deliver an exceptional customer experience, handling queries efficiently and ensuring customers receive a friendly, knowledgeable, and professional service.
• Work closely with colleagues within a busy sales team, supporting day-to-day operations and contributing to the overall success of the department.

Key Requirements

• 6 months+ experience working in an office-based role.
• Excellent verbal and written communication skills, with a confident and professional telephone manner.
• A genuine passion for customer service, with the ability to build rapport and develop positive, lasting relationships.
• Strong organisational skills, good attention to detail and basic computer literacy, including Microsoft Office.
• A motivated, positive, and proactive individual who is eager to learn, adaptable and comfortable working in a fast-paced team environment.

Benefits:

• 20 days annual leave + bank holidays
• Free parking
• Small, friendly team with opportunities to progress