Service Engineer – £45,000–£55,000 + Excellent Benefits
Location: Letchworth Garden City and surrounding areas

We’re looking for a hands-on and motivated Service Engineer to join a growing engineering business. This is a varied and exciting role where you’ll be involved in installations, servicing, fault finding and ongoing customer support both in the UK and overseas.
This opportunity would suit an experienced Service Engineer or a strong Mechanical or Electrical Engineer who has hands-on experience with PLC programming and/or Allen-Bradley software, alongside a solid background in industrial machinery and automation.

About the Candidate
We’re looking for someone with a solid engineering background who enjoys problem solving and working both independently and as part of a team.
You will hold a recognised qualification in Electrical, Electronic or Control Engineering, such as an HNC or equivalent, and have a strong mechanical and/or electrical background with experience fault finding on machinery.
Experience in PLC programming and/or working with Allen-Bradley PLC software is essential. You should be comfortable diagnosing PLC-related faults, troubleshooting control systems and supporting machinery automation.
You will be confident diagnosing issues and implementing effective, long-term solutions, with strong communication skills and the ability to build relationships with customers. You should be comfortable managing your own workload, using your initiative and working in a fast-paced environment.
A full UK driving licence and valid passport are essential, as the role involves travel across the UK and overseas. Experience working with industrial machinery is also essential.

Salary & Working Hours
Salary: £45,000–£55,000 depending on experience, plus excellent benefits
Hours:

• Monday to Thursday: 08:00–17:00
• Friday: 08:00–13:00
• Flexibility required when travelling to customer sites

• Install, commission and upgrade machinery at customer sites
• Carry out servicing, maintenance and breakdown support
• Fault find across mechanical, electrical and PLC control systems
• Diagnose and troubleshoot PLC software and automation-related faults
• Work with PLC programming and/or Allen-Bradley software to identify and resolve machinery issues
• Support production line integrations, including software debugging where required
• Provide remote technical support via phone and email
• Deliver training to customers on machinery use and maintenance
• Complete service reports, test plans and validation documentation
• Liaise with internal teams to resolve technical issues and support continuous improvement
• Support with spare parts enquiries and ongoing customer care

• Competitive salary of £45,000–£55,000 with opportunities for overtime
• Early finish every Friday
• Opportunity to travel within the UK and overseas
• Ongoing training and development
• Varied role combining site work, workshop support and technical problem solving
• Company pension and holiday allowance