As Commercial Manager you will be responsible for customer management, cost estimations, bid management, identifying opportunities to improve communication and processes, and driving sales growth with existing customers. You will be highly customer focused with excellent technical knowledge and have experience achieving high levels of service excellence. Responsibilities of the Commercial Manager: Establish strong relationships and processes between us and customers from quotation to delivery. Drive sales growth with existing customer and improved performance based on measurable KPIs. Maintain regular meetings with Key Customers, e.g., Quarterly Business Reviews to review past KPI performance, set forward-looking objectives and targets, and qualify new business opportunities. Order Administration - Sales Order loading, management and reporting to support achievement of business objectives and forecasts. Proactively provide marketing information to customers on company activity and new technology developments. Management of pricing activity with the customers to ensure best recoveries based on value to the customer and realise close/win on business opportunities. Drive improved performance through continuous improvement using LEAN tools and processes. Proactively manage cross-functional communication and information flow to ensure high standards of customer service are achieved. Business Development, Planning, Supply Chain, Operations, Engineering, IT and other functions. R