Location: Bristol Salary: 30,000- 32,000 Hours: 35 hours per weekRole - Document ControllerOur client is seeking an organised and customer-focused Process Administrator to manage and coordinate deliveries to construction sites throughout the UK. This role involves working closely with customers, manufacturing facilities, and logistics partners to ensure projects are delivered efficiently from order through to completion.Key Responsibilities:Communicate daily with controls partners and customers to track and update project progressManage, prioritise, and maintain project documentation, ensuring trackers are kept up to dateProvide ongoing support to both internal teams and external customers throughout project lifecyclesEnsure all documentation, actions, and updates are accurately recorded and followed upTake ownership of the paperwork process from quotation stage through to project completionIdentify and resolve issues promptly as they ariseBuild and maintain strong working relationships with customers, supporting a high level of repeat businessContribute actively to the continuous improvement of processes and ways of workingBenefits:Competitive salary with an annual bonus linked to company and individual performance25 days'' holiday plus bank holidaysPension contributions matched up to 6%Friendly, open, and supportive working environmentOpportunities for formal training and professional qualificationsExcellent office location in BristolCompany laptop providedFree on-site park