The Role Our client based in Shefford Bedfordshire are looking for a motivated, well-organised Internal Sales Executive to join our busy sales office. This is a genuinely split role: around 60% of your time will be spent on the phone and email growing sales and managing your own portfolio of existing, lapsed and new customers, and the remaining 40% will be spent keeping orders, quotes and customer service moving smoothly behind the scenes. You will own a portfolio of accounts and be expected to grow it, while also working closely with our external sales team as their right hand on the admin side Key Responsibilities Business Development and Account Growth Own and grow an allocated portfolio of existing customers, creating clear targets for revenue, margin and account growth Build relationships with key decision makers and technical contacts, driving customer loyalty and repeat business Make regular, planned outbound calls and emails to existing, lapsed and prospective customers to uncover needs and generate orders Prospect and qualify new business opportunities through outbound activity Re-engage lapsed accounts and support customer retention Identify upselling and cross-selling opportunities across our product range Maintain accurate pipeline activity and customer data in the CRM Work towards agreed monthly and annual sales and activity targets Sales Administration and Customer Service Process customer orders accurately and on time, making sure all details are captured ..... full job details .....