Customer Hub Advisor x2Manchester - Agile£27,495 per annumFull Time, PermanentClosing Date: 31st March 2026Hours of work You will be required to work a rota-based shift during service operating hours, this will include evening work up until 7pm and Saturdays Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth.We have an opportunity to join our Customer Hub as a Customer Hub Advisor.This is a great opportunity to develop your talent and gain new skills and knowledge. Please find attached the role profile for details of the job.Role purposeTo deliver a quality experience to all customers by resolving issues at the first point of contactTo meet the expectations of our customers through interactions that are easy, friendly and demonstrate high levels of skills, knowledge and autonomySupport the delivery of One Manchester response to Awaab''s Law, ensuring that repairs are correctly diagnosed and scheduled in line with agreed timescales.Whilst the intent is that your role focuses on the Customer Hub, there may be occasions due to customer demand and in order to meet our service delivery standards that you will be required to suppor