Amour Recruitment are pleased to be recruiting for a professional and customer-focused Concierge on behalf of our client based in Croydon.

In this varied front-facing role, you'll act as the first point of contact for residents, visitors and contractors, helping to ensure the smooth day-to-day operation of a modern residential development. This position would suit someone who enjoys delivering exceptional customer service, takes pride in maintaining high standards, and is confident managing a range of administrative and site-based responsibilities.

This is an excellent opportunity to join a professional property management environment where no two days are quite the same.

Responsibilities:

• Act as the first point of contact for residents, visitors and guests.
• Receive, record and safely distribute resident parcels and deliveries.
• Maintain a clean, tidy and welcoming reception area.
• Monitor CCTV systems and report concerns where required.
• Log maintenance issues and communicate them to the Property Manager.
• Maintain accurate daily records, including resident enquiries, contractor visits and site observations.
• Support and oversee contractors whilst on site, ensuring professional standards are maintained.
• Carry out routine building compliance and safety checks, including fire alarms, emergency lighting, lifts and water testing.
• Assist with document management and internal administration as required.

Requirements:

• Previous experience within a concierge, reception, customer service or front-of-house role.
• Excellent communication and interpersonal skills.
• Professional and courteous approach to residents, visitors and contractors.
• Strong organisational skills and attention to detail.
• Comfortable using computer systems and maintaining accurate records.
• Reliable, punctual and able to work independently.
• A proactive attitude and willingness to undertake training where required.

Hours: Monday to Friday, 9:00am - 5:30pm (1-hour lunch break)

Salary: Competitive, dependent on experience.

If you're a personable and professional individual who takes pride in delivering excellent customer service, we'd love to hear from you. Please apply now and a member of the Amour Recruitment team will be in touch.