Department: Student Support Location: Manchester (On-site) Type of Contract: Permanent / Full-Time Salary: £32,000 Our Vision: Changing lives through education. The Role: Faculty Administration Officers (FAO) are required to ensure faculty and student administration is consistently completed on time with clerical records accurately maintained. You will efficiently process student information and data, prepare documentation for meetings and carry out other general administrative functions for the faculty. You will be required to work 40 hours per week. We provide day, evening and weekend classes. Therefore, your shifts can fall across these periods. Please note: This role is not eligible for sponsorship! What the Role Involves: Use GBS systems and processes to complete student administration effectively to increase student outcomes within the faculty. Complete timely and accurate general faculty administration with indirect resolution to student queries or issues. For example, contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back, so data is accurate. Successfully action student requests, distribute students timetables and academic calendars, and complete assignment extensions on Moodle to help students with workload management and life organisational skills Provide general administration support and advice for the faculty by effectively dealing with student enquiries and using a triage approach ..... full job details .....