CRM Product Manager | Salesforce CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £50,000 We''re supporting a newly formed, fast-growing digital product hub of a global not-for-profit organisation. As part of their continued transformation, they''re hiring a CRM Product Manager to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement.The role: You''ll take ownership of Salesforce CRM-based digital tools used by internal teams, manage the full product life cycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the organisation engages with schools around the world.The skills and experience we are looking for:Hands-on experience using Salesforce as the core product platform (other CRM experience could also be applicable)Confident communicator with internal stakeholders across sales, marketing, customer success, and operationsExperience in internal business operations and process improvementProven background in product delivery - from discovery to releaseFamiliarity with Agile ways of working and product backlog managementStrong communication skills, both written and oral.Working pattern: Hybrid - 1 day per week in the Cardiff office (or 2 days every fortnight).Alongside the salary, the benefits include:10% employer pension contribution25 Days annual