Customer Service Adviser£25,128 - £29,296 per annumBarnstaplePermanent, Full TimeAre you a team player and love working alongside colleagues throughout the business to deliver a first-class service to customers?Are you a whizz at computers and can get up to speed on a variety of computer systems in no time?Are you resilient and can keep a cool head under pressure, turning tricky situations into positive ones?If so, this could be the role for you!North Devon Homes (NDH) is a registered charity providing affordable homes for people who need them. We are a housing association covering the North Devon area and have over 3,300 homes we provide accommodation to over 10,000 customers.We''re now seeking a Customer Service Adviser - someone to act as first point of contact for our customers, ensuring queries (whether that be by phone, in person, or email) are dealt with in a positive, professional, and helpful manner. You will resolve issues or effectively signpost customers to specialist teams and partner agencies, giving informed guidance on a variety of NDH services to include repairs, rent enquiries, anti-social behaviour queries and other housing related matters. No two calls or days are the same!We''re looking for someone who is able to offer advice and practical solutions to customers. With strong communication skills and an excellent telephone manner, you''ll be able to deal tactfully with a wide range of customers and always remain empathetic, calm, and courteous.You''ll ..... full job details .....