Location Around Leeds area Job Title : Automotive Warranty Technical Claims Specialist, Job Details: Salary:from 25945 (level 2) to 30705 (level 3) plus overtime and excellent holidays (5 weeks plus Bank Holidays) Monday to Friday. West Yorkshire - Hybrid/Homeworking. This role is ideal for a Qualified Motor Vehicle Technician seeking a varied role with a good work-life balance. Must have L2 or L3 NVQ in Maintenence and vehicle repair or equivalent. IMI. Key Responsibilities; include: Handling Vehicle Technical claims and telephone enquiries from customers, dealerships, and end users. Working with many major motor manufacturers like JLR, Bentley, Aston Martin, McLaren, PSA group, Volvo, and Renault. to name afew. Using your technical knowledge to authorize claims and negotiate payments for Engine Repairs, mechanical breakdowns, parts, and labour rates, which can involve high values. Qualifications and Skills Required; - City and Guilds Level 3 certificate (or equivalent) in Motor Vehicle Maintenance. (Will consider Level 2 with relevant experience) - Previous experience in a Motor Vehicle Technical Environment. - Excellent customer service skills. - Reasonable IT literacy. Work Environment; - Initially full-time office-based training, followed by the option to work from home. - The employer is a well-established company with nearly 50 years in the industry, known for award-winning vehicle warranty and asset protection products. Benefits: - 25 days holiday plus Bank Holidays.