Medical/Customer Experience Specialist - (6 month Maternity Cover)Location: Home / Remote Start date: asapHourly rate: 55,000 per yearDuration: 6 months with possible extension to become permanentHybrid: 3 days per week to visit UK based clinicians and 2 days working from homeKey Responsibilities:Build and nurture strong relationships with clinical teams and healthcare providers.Act as a trusted advisor and main point of contact for customers, addressing challenges and providing tailored solutions.Deliver engaging and comprehensive clinical training sessions to ensure clinicians are confident in using our features.Develop and execute initiatives to increase awareness of the importance of regular ear and hearing checks.Conduct regular customer site visits to monitor progress, provide support, and conduct educational workshops. Your Profile:We are looking for a dynamic, self-motivated individual with:A background in clinical healthcare or audiology, with proven experience in delivering effective training.Excellent relationship-building skills, whether over the phone or in-person.The ability to analyse data and draw insights to inform customer strategies.A proactive and solution-focused mindset, capable of thriving in a fast-paced environment.A willingness to travel extensively across the UK, holding a valid UK driving license. Please email your CV to: (url removed) If you''re ready to take on a rewarding challenge and make a real impact in healthcare, we want to hear from you!