Senior Azure Support Engineer Location: Richmond-Upon-Thames This is a hybrid role. You must be British for Security Clearance reasons We are hiring for a Senior Azure Support Engineer to join a growing business and be responsible for the maintenance and support of the Azure Cloud Environment that hosts SaaS web-based applications. The environment operates hundreds of Single Tenant (ST) and Multi-Tenant (MT) deployments across Azure, each with their own Servers, database, and storage. This role exists to keep every deployment reliable resolving ensuring uptime and building automation. Investigating and fixing complex application and infrastructure issues. Monitoring capacity, performance, and error budgets across all deployments. Designing automation and tooling to improve reliability and reduce manual work. Technical Skills required for the Senior Azure Support Engineer 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS. Proven track record in incident resolution and root cause analysis. Experience working with both multi-tenant and single-tenant cloud architectures. Strong background in supporting C#/.NET Core/MVC web applications with SQL Server backends and Azure Blob Storage. Advanced Azure diagnostics (Application Insights, Log Analytics, Kusto Query Language). Proficient in SQL for investigation and remediation. Scripting and automation skills in PowerShell and/or C#. Understanding of Azure components: App Services, VMs, SQL DB, Blob Sto