IT Service Desk Coordinator Location: Coventry Salary: 28,000 to 30,000 depending on experience Contract type: 12 Month FTC, Full-Time Working hours: 40 hours, Monday to Friday 8:30am to 5pm (some flexibility offered with start/finish times and hybrid working)About the roleWe are seeking a proactive and customer-focused IT Service Desk Coordinator to join our busy IT Delivery team to support with administration tasks over a 12 month period. This role is ideal for someone who enjoys helping people, coordinating processes and ensuring tasks are followed through to completion. While basic IT support knowledge is required, the position is primarily focused on IT administration, asset management, onboarding and offboarding, supplier coordination, and helping managers follow agreed IT processes. You will act as a central point of contact for service requests, working with employees, managers, suppliers and third-party support providers to make sure requests are recorded, progressed and resolved. This is a fantastic opportunity to further develop your career and challenge yourself within a supportive, friendly and rewarding environment!Requirements Experience in administration, customer service, service desk or IT support, with basic hardware and software troubleshooting knowledge being strongly desirable. Strong organisational and time management skills alongside attention to detail and proactiveness. Confident and respectful communications with users, managers and suppliers. ..... full job details .....