The Technical Support Engineer will provide PLM process and Siemens Teamcenter support for UK defence programmes, including configuration, deployment, testing, and system enhancements (Active Workspace and Desktop). The role includes delivering end-user training, providing L1-L3 support, managing access and configuration, maintaining dashboards and documentation, analysing compliance data, and identifying risks with mitigation support.Job Title: Technical Support Engineer Location: Yeovil OR Bristol Duration: 12 Months Clearance: SC RequiredResponsibilitiesSupport the planning and deployment of Siemens Teamcenter Product Data Management System.Deliver Training of Siemens Teamcenter Product Data Management System to end users and stakeholders.Support the implementation of standardised PLM system and process throughout the organisation.Provide access control and user account administration (role-based access and audits).Operate L1-L3 Support:L1: Service desk - access requests, ticket triage and initial troubleshootingL2: Teamcenter PLM Engineer - system training delivery, issue resolution, integration error investigation, and process queriesL3: Escalation to platform vendors or infrastructure teams as requiredCoordinate and implement system configuration changes and capability enhancements; conduct testing, verification and validation of PLM functionalityDevelop, maintain and publish system reporting and programme dashboardsMaintain Teamcenter related user documentation and web