Cityworx are recruiting on behalf of a client, an established domiciliary care business, who are looking for a Registered Care Manager in the Croydon area. As the Registered Care Manager, you will manage the day to day running of the business effectively and efficiently. Allocating resources and monitoring performance to deliver high quality, safe and effective domiciliary to customers within budget. You will manage all aspects of the staff team, providing strong leadership so staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. As the Registered Manager, you will be responsible for the following; Provide a good service to customers Promote the rights of each customer and keep their wishes at the centre of their care and support. Prior to each service commencing make sure a full assessment of each customer s needs and associated risks is carried out. Identify what the customer would like to achieve from their care and support. Create with the customer and/or their chosen representative a written individually tailored care and support plan that respects the customer s wishes and promotes their dignity and privacy. Agree the plan and appropriate risk control measures to reduce the risks. Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns. Apply excellent communication ski