Service Desk Administration Assistant
Are you ready to embark on an exciting journey in the world of IT? Our client is looking for a vibrant and dedicated Service Desk Administration Assistant to join their dynamic team! This is a fantastic opportunity to contribute to a fast-paced environment while honing your skills in IT support and administration.Summary:Start date: March/April 2026Duration: 6- 9 months maternity leave coverLocation: PlymouthPay Rate: 17.25 per hourHours: 37 per week Monday to Friday all onsiteWhat You''ll Do:In this role, you will be the backbone of the Service Desk, supporting our Service Desk Analysts with a variety of essential in-office tasks. Your responsibilities will include:Building and configuring IT hardware such as phones, tablets, and laptops.Dispatching stock to various company sites, ensuring teams have what they need to succeed.Collecting equipment from the ITandD stockroom and managing inventory efficiently.Creating, editing, and maintaining user documentation to keep everything organized.Keeping accurate asset and service records to support smooth operations.Fielding incoming help requests via phone and logging incidents or service requests.Carrying out any other duties necessary for the seamless functioning of our team.Who You Are:We''re looking for someone who thrives in a collaborative environment and is eager to learn. Here''s what you''ll need to shine in this role:Strong prioritisation and organisational skills to manage your own workload and meet tight deadlines.A goo
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