Customer Service Advisor - Dundee (Hybrid)Hours: Full-time, 35 hours/week Various shifts available between 7am-11pm, including weekend working.Location: Dryburgh Industrial Estate, Dundee, DD2 3TN - hybrid after training (6 weeks) Contract: Temporary, ongoing with options for Temp to Perm contractsPay: Rates start at 13.98 p/hour with shift allowances up to 23.22 p/hourAbout the roleWe''re helping Tesco grow their customer engagement centre team. If you are passionate about providing great customer service, this is your chance to join an award-winning call centre in Dundee.What''s in it for youCompetitive pay, with strong evening/weekend premiumsFull training on-site for your first 6 weeksHybrid working once trainedOn-site gym and staff restaurantFree on-site parkingReal career progression opportunitiesA work environment with a culture which will support and develop youThe RoleAnswer customer calls about orders, deliveries and productsTurn complaints into positive outcomes with empathy and professionalismUse our systems to log and resolve requests accuratelyWork closely with your team to keep support seamlessRepresent the brand with integrity in every interactionWe needA genuine passion for great customer serviceConfident, friendly phone mannerBasic IT skills (comfortable learning new systems, familiar with MS Office)Ability to juggle tasks in a busy environmentFlexibility to work shifts, including evenings and weekendsPay and Enhanced RatesStandard Rate: 13.98 per ..... full job details .....