Product Designer - Conversational AI
Product Designer - Conversational AI (Chat andamp; Voice) My client is seeking a Product Designer to shape next-gen AI-driven chat and voice experiences. You''ll design intuitive, end-to-end journeys that turn complex AI capabilities into simple, human-centred interactions.This is a fully remote role with ocassional travel to London and Inside IR35. Key Responsibilities Design conversational AI journeys across chat and voiceCreate agentic flows (task completion, recommendations, troubleshooting, E-commerce)Define chat UI patterns (cards, buttons, actions + generative responses)Apply strong UX writing, interaction design andamp; information hierarchyCollaborate closely with product, engineering, and AI teamsUse research, data, and experimentation to optimise experiencesContribute to scalable design systemsChampion responsible, user-first AI design (trust, clarity, control)Key Skills Experience designing conversational or AI-led productsStrong interaction design and UX writing skillsExperience working in agile, cross-functional teamsAbility to simplify complex systems into intuitive user journeysPortfolio showcasing end-to-end product design workExperience with LLMs/AI productsVoice or multi-modal design experienceBackground in design systems or scalable platformsAbout Korn Ferry Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right peopl
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