I''m currently working with a reputable residential developer based in Essex who is looking for an experienced Customer Care Coordinator to join their team.This is an immediate requirement, with a start date of next Wednesday (11th February) and the potential to become a longer-term or permanent role for the right personThe role will involve:Acting as a key point of contact for customers reporting defects or issues in their homesLiaising with contractors and internal teams to assess whether reported issues require actionLogging and managing all issues accurately on the systemCoordinating works with in-house customer care operatives and external subcontractorsFollowing jobs through to completion and keeping customers updatedThis would suit someone who:Has experience in a customer care role, ideally within housebuilding or constructionIs confident communicating with customers, subcontractors, and internal teamsIs organised, calm under pressure, and able to manage multiple issues at onceHas strong admin and IT skills (Word, Excel, Outlook)Pay:Interview: MondayStart: Wednesday 11th FebruaryPAYE rate: 133 per day + holiday and employers'' costs (Equivalent to 172 per day)Please apply with an updated Cv and I shall call with further details.