Service Coordinator
-30,000
Cromford, Matlock
Permanent Contract
Monday - Friday 9 am - 5 pm
Start Date: ASAP

Our Client is a premium service and maintenance contractors, working with some of the UKs largest businesses. We are looking for an experienced Service Coordinator to coordinate the allocation of engineers to businesses across the UK.

Duties will include:

• Frontline handling of incoming calls and emails to log jobs and service requests
• Allocating engineers and subcontractors to jobs efficiently, based on availability and location
• Tracking job progress, ensuring attendance, and following up to confirm work completion
• Chasing updates from engineers and keeping clients informed on job status
• Processing paperwork, including quotes and invoices
• Maintaining records in the service management software (Simpro) and invoicing via Xero

Skills/Experience Required:

• Excellent communication skills; written and verbal
• Strong organisational abilities
• Comfortable working in a fast-paced, reactive environment with frequent updates and changes
• Previous experience in scheduling, coordination, or a similar role
• Experience using a service-based system, Simpro would be an advantage

Further information

• This role has an immediate start and the salary is negotiable depending on experience
• The role is office-based but hybrid working can be considered for the right candidate
• This office is based in Cromford, Matlock so would be easier to reach by car
• There is free parking onsite
• The working hours are Monday to Friday 9 am - 5 pm with a 30-minute lunch break

Apply NOW to avoid disappointment!
Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future