Our client is looking for a hands-on and organised UK Dealer Support Coordinator to join their team. This role sits at the centre of their dealer support and returns operation, combining practical technical work with dealer communication.Job Title: UK Dealer Support CoordinatorSalary: £26,000 per annumHours: Monday to Friday, 8:30am - 5:00pmHoliday: 25 days annual leaveLocation: Warehouse-basedThe successful candidate will be responsible for managing the full returns process, supporting the dealer network, and ensuring stock and spare parts are handled accurately and efficiently.Key responsibilities include:Managing the end-to-end returns process, including inspection, warranty assessment, and issuing replacementsAssessing returned stock and deciding whether items should be returned to inventory, sold as B-Grade, or stripped for spare partsActing as a key point of contact for the dealer network, answering queries and providing troubleshooting support primarily via email and occasionally by phoneProcessing returns, stock movements, and spare parts using internal systems (SAP)Proactively managing excess stock by stripping units for parts and maintaining an organised workspaceCarrying out repairs such as component replacement, optical cleaning, and adjustmentPacking and processing spare parts and equipment for shipment, including handling heavier optical productsThe ideal candidate will:Have experience in technical support, returns, logistics, or a similar roleDemonstrate good m