We have an excellent opportunity for an IT Technician to join an organisation based in Bath. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You''ll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT Technician25 days + bank holiday Career progressionPensionKey Responsibilities for the IT Technician:Acting as the first point of contact for all IT Support queriesAssisting users remotely or face to face, offering deskside support when needed.Working closely with Senior technician ensuring tickets are escalated and resolved where needed.Researching and documenting solutions to problems on the companies knowledge base. Required Skills and Experience of the IT Support Engineer:Good working knowledge of Windows operating systems (10/11)Experience with Office365 applications and environmentUnderstanding of Active Directory and Windows ServerBasic networking skills (TCP/IP, DNS and DHCP)Excellent communication skills both written and verbalIf you are interested in this position please click ''apply''.Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent and contract roles within Engineering and Manufacturing, IT and Digital, Science and Technology and Service and Sales sectors.Please note as we receive a high level of applications we can only respond to applicants whose skills and qualifications a