Customer Service Advisor12-month temporary contract 12.21 per hourHours of work: Monday - Friday 09.00 - 17.00 (30 minute lunch break)Start Date - 5th January 2026Fully office based on site.We are recruiting for a Customer Service Advisor to work for our innovative and global client based in Milton Keynes. Job purpose: Customer Service AdvisorTo deliver an excellent service to all customers as an ''information and administration provider'' providing the highest level of customer satisfaction to ensure customer loyalty. Ensure all customer and Retailer requests are responded to and actioned ensuring customers are fully informed and have been guided through their contract.Responsibilities: Customer Service AdvisorRespond efficiently and professionally to incoming emails and calls, to provide a single point of resolution for customers and internal colleagues.Responding to queries in respect of the company''s products and services within the agreed time scales, investigating the queries on the various IT systems used throughout the company.Record all queries and action points on the relevant department customer contact system.Carry out necessary contract administration within service level agreement, ensuring adherence to task specific procedure and process.Perform other ad-hoc tasks that may be deemed necessary, assigned by either direct manager or other Stakeholders reasonable to the job holder''s role, skill abilities and experience.Prioritise and organise workload to ensure c